Help & Support

Find answers to your questions and get the help you need to make the most of LiveBlogStream.

Quick Help

Getting Started

New to LiveBlogStream? Learn the basics and set up your first liveblog.

View Guide →

Mobile App

Learn how to use our mobile app and PWA features for posting on-the-go.

View Guide →

API Documentation

Integrate LiveBlogStream with your existing applications and workflows.

View Docs →

Account Settings

Manage your account, billing, and platform preferences.

View Guide →

Frequently Asked Questions

How do I create my first liveblog?

Creating your first liveblog is easy! After signing up, click "Create New Feed" in your dashboard. Give your liveblog a name, choose a template, and start posting. You can customize the design and add your branding later.

Can I post updates via SMS?

Yes! LiveBlogStream supports SMS posting through Twilio integration. Simply send a text message to your assigned number, and it will automatically appear on your liveblog. This feature is available on Professional and Enterprise plans.

How do I embed my liveblog on my website?

Go to your liveblog settings and find the "Embed Code" section. Copy the provided iframe code and paste it into your website's HTML. The liveblog will automatically update in real-time on your site.

What's the difference between the Free and Professional plans?

The Free plan includes 1 concurrent liveblog, basic templates, and 100 posts per month. The Professional plan offers 5 concurrent liveblogs, custom branding, SMS integration, unlimited posts, priority support, and advanced analytics.

How do I set up the Telegram bot?

In your dashboard, go to "Integrations" and select "Telegram Bot". Follow the setup instructions to create a bot with @BotFather and add it to your desired chat. You can then post updates directly through Telegram.

Can I export my liveblog data?

Yes! You can export your liveblog posts as JSON, XML, or RSS feeds. Go to your liveblog settings and look for the "Export" section. Enterprise users also have access to bulk data export features.

How do I customize the appearance of my liveblog?

Professional and Enterprise users can customize their liveblog appearance through the "Design" settings. You can change colors, fonts, layout, and add your logo. Enterprise users can also create completely white-labeled experiences.

Is my data secure?

Absolutely! We use enterprise-grade security measures including SSL encryption, secure data centers, and regular security audits. Your data is backed up daily and we maintain 99.9% uptime to ensure your liveblogs are always available.

Need More Help?

Documentation

Comprehensive guides, tutorials, and API documentation to help you get the most out of LiveBlogStream.

Browse Docs

Community Forum

Connect with other users, ask questions, and share tips in our community forum.

Join Community

Email Support

Get personalized help from our support team. We typically respond within 24 hours.

Contact Us

Phone Support

Enterprise customers have access to priority phone support during business hours.

Call Us

Still Need Help?

Our support team is here to help you succeed with LiveBlogStream.

Contact Support